| Position Summary |
The Sinclair SNOC Engineer supports the College’s Information Technology division, which includes nine functional areas: Information Security, Application Administration, Application Delivery, Application Development, End-User Computing, Network Operations Center, Server-Based Computing, Telecommunications, and User Support. Guided by the Information Technology mission to enhance student learning and success, the SNOC Engineer helps deliver reliable, secure, and effective technology services that support the College’s educational mission.
The Sinclair SNOC Engineer is responsible for administering and maintaining key enterprise systems, including OpsRamp (IT Operations Management), PaperCut (pay-to-print), and Veeam (backup and recovery), to ensure the health, availability, and performance of production systems and network infrastructure. This position develops and maintains monitoring and automation tools that enable User Support, the Help Desk, and IT Operations to efficiently identify, troubleshoot, and resolve technology issues. The SNOC Engineer also monitors security systems and events across the College’s infrastructure, helping to identify and respond to operational and cybersecurity concerns. Serving as a central technical resource, this role collaborates with stakeholders across the institution to support critical IT services and maintain a secure, resilient, and high-performing technology environment.
The salary for this position begins at $59,661.00 and is commensurate with education and experience.
This position is open only to applicants who reside in Ohio, Indiana, or Kentucky, or who are able to perform work within one of these states. Sinclair Community College restricts part-time employment to approved states due to employment, tax, and benefits compliance requirements.
Why you’ll love Sinclair:
The following are some of the benefits that professional staff with Sinclair College receive:
- Tuition Waiver for You and Your Family: Employees and eligible dependents can take advantage of tuition-free access to Sinclair courses and programs.
- Generous Retirement Benefits: Build your future through participation in OPERS, including a 14% employer contribution.
- Exceptional Time Off: Enjoy more than four weeks of vacation and personal leave, more than three weeks of sick leave annually, and 14 paid holidays each year.
- Health Benefits That Work for You: Choose from competitive medical, dental, and vision plans designed to support you and your family’s health and well-being.
- Peace of Mind for the Future: Full-time employees receive employer-paid life insurance and long-term disability coverage.
- Professional Growth Opportunities: Continue your education and career development with tuition reimbursement and ongoing professional development support.
- Work-Life Balance and Wellness: Access programs, resources, and events that support your personal well-being and professional success.
*SCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.
|
| Principal Accountabilities |
- Use and maintain current ITOM to monitor Sinclair’s server infrastructure helping to maintain 99.9% uptime
- Manage and maintain network management software (Extreme Management Center) to monitor our Enterasys/Extreme network infrastructure
- Use network management technologies like NetFlow, ICMP and SNMP to troubleshoot TCP/IP networks
- Provide administration and third level support for current Backup Software in a multi-site environment that utilizes data deduplication technology
- Oversee and configure Sinclair’s campus-wide pay-for-print system, including managing the software and writing and maintaining SQL and ASP.Net custom code
- Use programming and scripting technologies such as VBScript, Python, Bash, and Windows PowerShell to automate tasks and develop solutions for monitoring and maintaining critical services
- Be available to work in an on-call rotation in a 24 × 7 datacenter environment, including our off-site locations
- Maintain and administer Linux and Windows serves both physical and virtual, and manage a large Windows network printing implementation
- Use security practices to detect and initially triage threats coordinating with appropriate teams to mitigate/resolve security incidents
- Assist with vulnerability detection, alerting, reporting, and mitigation processes
- Familiarity with cybersecurity tools such as Microsoft Defender, SIEM platforms, and related technologies used to analyze security events, user activity, and potential threats
- Assist in troubleshooting and data gathering for VoIP performance and Extreme Network Access Control issues
|
