Technical Services Engineer – Supervisory Track

Join our growing technical team in Dayton, Ohio—no remote work, just real hands-on impact.

This isn’t just another IT role. We’re looking for someone who can lead, communicate professionally, and take ownership from intake to resolution. You’ll work directly with customers and internal teams to ensure top-tier support—and help us improve how we do it.

💼 What we’re looking for:

✔️ Proven supervisory/team lead experience
✔️ Strong technical troubleshooting skills (Windows, networking, firewalls)
✔️ Detail-oriented and customer-focused
✔️ Clear communicator—both written and verbal
✔️ Comfortable managing Helpdesk workflows and reporting to management
🛠️ Bonus if you’ve worked with PBX systems, VoIP platforms, or firewall appliances like Watchguard or SonicWall.
🤑 Competitive salary + 401(k) match, 3 weeks PTO, and medical/dental/vision
📍 Location: In-person at our Dayton HQ
📩 DM us or email [email protected] to apply or refer a great candidate.