Administrative Contracts Coordinator

OVERVIEW & PURPOSE 

The Contracts Coordinator compiles data and prepares contracts to bill by performing the following duties. 

ESSENTIAL FUNCTIONS 

1. Approve all contract cover sheets, maintenance agreements and D&I’s and contract cancellations in Content Central. Write up applicable paperwork if needed.
2. Key all contracts. i.e., in-house leases, rentals, GMAs, and group bill meters due.
3. Bill all contracts, including meters, on a daily basis.
4. Enter contract credits into Content Central when applicable.
5. Review monthly upcoming expiration contracts.
6. Update contracts based on requests in Content Central from the branches, Vision Center, and leasing department.
7. Answer sales rep inquiries received in Content Central.
8. Answer all Q&R tickets in Content Central daily.
9. Review all items all day in Content Central to ensure all items are entered, answered and billed in a timely manner.
10. Research all meter discrepancies that arise.
11. Monitor that all meter contacts are entered with correct information to ensure proper meter billing.
12. Field customer complaints and resolve or forward to the appropriate department.
13. Review personal corporate email box, contracts email box, and meters email box daily for incoming issues or alerts.
14. Review daily, weekly or monthly reports sent by the supervisor for any action needed and respond in a timely manner.
15. Review Missing MPS Meter Google Doc for MPS Runner notes and updates.
16. Process Meter Due Google Doc for missing meters due and past due.

17. Generate any applicable daily reports.
18. Creates spreadsheet billings on a daily basis for major accounts.
19. Other duties as assigned.

NON-EXEMPT 

This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.